Support
Got questions? We're here to help.
Frequently Asked Questions
What file formats are supported?
EPUB, PDF, and TXT files. You can also read web articles, fanfics, and blog posts directly using the built-in browser.
How does the free trial work?
You get 1 hour of text-to-speech free. All features, all voices included. After that, subscribe for unlimited listening at $2.99/month or $17.99/year.
Can I change voices?
Yes! Tap the settings icon while reading to pick from 20+ natural AI voices. You can preview each voice before selecting.
Does it work offline?
Reading works offline. Text-to-speech requires an internet connection since audio is generated by our servers in real-time.
How do I read web articles?
Tap the globe icon to open the built-in browser. Navigate to any article, fanfic, or blog post, then tap the "Read" button to open it in reader mode. You can also save the link to your library for later.
How do I cancel my subscription?
Go to Settings → [Your Name] → Subscriptions on your iPhone. Find Narratorr and tap Cancel Subscription. You'll keep access until the end of your billing period.
Audio not playing?
Check your internet connection and make sure your device isn't on silent mode. Try closing and reopening the app. If the issue persists, please email us.
Is my data private?
Yes. Your documents stay on your device. Text sent for speech synthesis is processed in real-time and immediately discarded — we never store it. See our Privacy Policy for details.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.